Last updated: April 2, 2026

Uptown Moving (“Company,” “we,” “us,” or “our”) owns and operates https://uptown-moving.com (the “Website”) and delivers moving and related services (the “Services”). By visiting or using our Website or Services in any capacity, you acknowledge and accept the data practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

Personal identifying details — including your full name, phone number , email address [email protected], and service location — submitted when you request a quote, schedule a move, or reach out to us directly.
Move-specific information — such as your origin and destination addresses, move type and scale, preferred dates, a list of items to be transported, and any special handling instructions you choose to share.
Technical browsing data — including your IP address, browser and device information, pages you visit on the Website, session duration, and referring URLs, collected automatically via cookies, server logs, and related tracking technologies.
Correspondence records — including messages submitted through contact forms on the Website, emails sent to [email protected], and phone interactions conducted through .

We do not seek to collect sensitive personal information unless you voluntarily provide it and its collection is necessary to deliver the Services you have requested.

2. How We Use Your Information

The information we collect may be used for the following purposes:

To generate estimates, confirm bookings, and carry out our moving and related Services.
To respond to inquiries, manage scheduling, and provide ongoing customer support throughout your move.
To handle payments securely and to detect, prevent, or investigate potentially fraudulent activity.
To maintain, operate, and continuously improve the Website and Services, including through performance monitoring and user behavior analysis.
To meet applicable legal obligations and respond to lawful requests from regulatory bodies or government authorities.

We may also send appointment reminders, service-related updates, and occasional promotional communications. You may withdraw from marketing messages at any time by contacting us directly.

3. Legal Grounds for Processing

Where required under applicable law, we process personal information on one or more of the following legal bases:

Consent — for example, when you complete a contact form or opt in to receive marketing communications from us.
Contractual necessity — when processing is required in order to deliver the Services you have engaged us to perform.
Legal compliance — where processing is necessary to fulfill obligations imposed by applicable law or regulation.
Legitimate interests — such as enhancing the quality of our Services and protecting against fraud, provided these interests do not override your fundamental rights and freedoms.

4. Cookies and Similar Technologies

We use cookies and comparable tracking tools for the following purposes:

To store your preferences and deliver a more consistent, personalized experience across the Website.
To understand how visitors interact with https://uptown-moving.com and use those insights to improve Website performance and usability.
To support Website security and flag unusual or potentially unauthorized activity.

You may manage or turn off cookies through your browser settings at any time. Please note that doing so may limit access to certain features or functionality on the Website.

We limit the sharing of your information to the following circumstances:

With vetted third-party service providers — including payment processors, web hosting services, analytics platforms, and communication tools — who support our operations and are contractually required to handle your information with care.
With moving crews, subcontractors, or affiliated service partners when their involvement is necessary to complete the Services you have booked.
When disclosure is required by applicable law, enforceable legal process, court order, or at the direction of a competent governmental or regulatory authority.
In connection with a corporate transaction — such as a merger, acquisition, or transfer of business assets — where personal information may form part of the transferred assets.

We do not sell your personal information to third parties. If any disclosure is deemed a “sale” or “sharing” under the privacy laws applicable to your jurisdiction, we will honor any applicable opt-out rights.

6. Data Security

We apply reasonable administrative, technical, and physical measures to safeguard your personal information against unauthorized access, disclosure, modification, or destruction. That said, no method of electronic transmission or digital storage can be guaranteed to be entirely secure, and we cannot warrant absolute protection.

7. Data Retention

We keep personal information only for as long as necessary to accomplish the purposes set out in this Privacy Policy, satisfy legal obligations, resolve any disputes, and uphold our agreements. Once information is no longer required for these purposes, we will delete it securely or anonymize it in an appropriate manner.

8. Your Privacy Rights

Subject to the laws applicable in your jurisdiction, you may have the right to:

Request access to the personal information we hold about you.
Request that we correct any inaccurate or outdated information in our records.
Request the deletion of your personal information, subject to any exceptions permitted by law.
Object to or request a limitation on specific types of data processing activities.
Withdraw consent for marketing communications or certain data-sharing arrangements at any time.

To exercise any of the rights above, please reach out using the contact details provided at the end of this document. We may need to verify your identity before processing your request.

To stop receiving marketing emails, use the unsubscribe link included in any such message or contact us directly at [email protected].

9. Children’s Privacy

The Website and Services are designed for adults and are not directed toward children under the age of 13. We do not knowingly collect or solicit personal information from anyone under 13. If you have reason to believe a child has submitted personal information to us, please contact us immediately so we can take the necessary steps to remove it from our records.

10. Links to Third-Party Websites

The Website may include links to external websites that are not owned or operated by us. We have no control over the content or privacy practices of those sites and are not responsible for them. We recommend reviewing the privacy policies of any third-party websites before submitting personal information to them.

11. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices, applicable technologies, or legal requirements. Any revised version will be published on https://uptown-moving.com with an updated “Last updated” date at the top. Continued use of the Website following the effective date of any changes will be treated as acceptance of the revised Privacy Policy.

12. Contact Information

For questions about this Privacy Policy or to submit a privacy-related request, please contact us through any of the following:

By phone:
By email: [email protected]
Through the contact form available on https://uptown-moving.com

Privacy Policy